Railway hot-lines for public use

Sri Lanka Railways has introduced four telephone hot-lines for the convenience of train commuters to seek assistance and to be used during difficulties,  said the Sri Lanka Railways Planning Director Vijaya Samarasinghe.  These 24-hour hot-lines can be used by commuters in case of emergencies taking place in trains or at railway stations.

The hot-line to be used by the public in an emergency is 011-3135202, for details on  train services 011-2434315, for public views and proposals regarding railway services 0714393102 and 011-2347988 for  emergency security problems inside trains.